Moments audiologists live for....

Moments audiologists live for: A patient presented on Friday with an audiogram indicating a profound bilateral hearing loss. She is from another country and does not speak or understand English. So, a social worker, a translator and her husband accompanied her to the visit. My question to the husband (through the translator) was "how do they communicate at home?" The response was that they shout, including small children. Today's testing indicated a severe rather than profound hearing loss. I tried a Williams Sound Pocketalker on her with the microphone on an extension so that her husband could talk to her in a "normal voice". Her face lit up! It was wonderful to see her expression as she actually heard her husband without shouting. Now to get her hearing aids!